Refund policy

No Return Policy

At Cannafrica Claremont, we prioritize the safety, integrity, and compliance of all our medical cannabis products. Due to the nature of these goods, all sales are final and we are unable to offer returns, exchanges, or refunds once a purchase has been completed.

This policy is in place to ensure we meet strict health, safety, and quality control regulations governing medical cannabis products. Once a product has left our premises, we can no longer guarantee that it has been stored or handled in accordance with required medical and regulatory standards.

If you receive an incorrect or damaged item, please notify our team within 24 hours of purchase or delivery. We will review your concern and, if applicable, provide a suitable resolution in line with our compliance and quality procedures.

Thank you for your understanding and cooperation.